About Us

Get to know us!



Our ethos

Mission
To provide education and support to significantly reduce household waste by providing refill & reuse options.

Vision
Our vision goes above and beyond delivering environmentally sustainable products. We strive to help customers, businesses and educational organisations to become more sustainable. We do this through education, word-of-mouth and leading by example

Values
We strive to actively work against greenwashing by being honest and transparent with our customers.
We want every single customer to feel welcome and comfortable in our store by being accessible and approachable.

Why shop with us?

4.8* on Google (197 reviews)
5* on Facebook (over 140 reviews)
We have great coffee and cakes
We like to think we have good music taste…
We are here to help! No question is too stupid or useless. Don’t think that you can’t pop by
We are passionate about what we do
We love to meet new people and chat about anything and everything!

Best Sustainable Business in Hampshire and IOW 2022 and 2023
Best Sustainable Business in England 2023
ISO 14001 Business of the Year 2023

About us

Want to meet the team and find out a little more about Lemon & Jinja? Click through to read on.

Why are we called ‘Lemon & Jinja?’

If you look at the ‘Meet the Team’ section, you will read Jess lived in Uganda for her teen years. Since then, her family have been involved in work there, through ServeDirect. When Jess moved back to England and set up the shop, she was looking for names for the business: there were the more obvious options including the words ‘Weigh’ ‘Earth’ ‘Planet’ etc. but we wanted to be different! Jess also wanted to link her time in Uganda with being back in England.

Jinja is the name of a town in Uganda. It is said to be where the source of the River Nile is. It’s a beautiful riverside town with white water rafting and bunjee jumping etc. Using the spelling Jinja, Jess then linked Uganda into a well-known ‘phrase’ Lemon & Ginger – instead changing it to Lemon & Jinja!

Jinja, and Uganda in general, is beautiful. All the images below are of the River Nile in Jinja.